Privacy Policy

This is the Web site of SUEZ Energy North America. Our address is 1990 Post Oak Boulevard, Suite 1900, Houston, Texas 77056. We can be reached via e-mail at SENAlegal@suezenergyna.com or by telephone at 1-888-644-1014. SUEZ Energy North America (SENA) is concerned about your right to privacy. When you visit SENA's web site, you can be assured that any information you share with us will be treated as confidential and will not be disclosed to any third parties not affiliated with SENA.

For each visitor to our Web page, our Web server automatically recognizes and collects the visitor's domain name, but generally not the e-mail address. SENA collects the domain name, as well as the e-mail addresses, of those who communicate with us via e-mail, user-specific information on what pages you access or visit, and information volunteered by you, such as survey information and/or site registrations.

The information we collect is used to assess and track the viewing of the content of our Web pages, and is not shared for other purposes.

Cookies are files or pieces of information that may be stored in your computer's hard drive when you visit this or other Web sites. We store visitors' user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at SENAlegal@suezenergyna.com, calling us at the above telephone number, or writing to us at the above address, and telling us that you do not want to receive e-mail from our company.

If you supply us with your mailing address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

If you supply us with your telephone number online, you may receive telephone contact from us with information regarding requests for information or pricing that you have placed online and new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

SENA generally does not make e-mail or postal addresses, telephone numbers, or other demographic information of those who access our site, available to other organizations except our affiliates.

At this time, SENA does not partner with or have special relationships with any ad server companies. If SENA does enter into such a relationship in the future, we currently do not anticipate allowing them to use demographic information collected for purposes other than serving ads for SENA.

From time to time, SENA may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and where possible provide you with the ability to opt out of these new uses. Certain applications, for instance those that use cookies, do not lend themselves to an opt-out process in which case your use of our site constitutes your permission to supply our third-party providers with information such as your IP address necessary to provide these applications.

You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon written and verifiable request, SENA can provide site visitors with information that we collect and maintain about them via this site. Visitors can inquire about access to this information by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

Upon written and verifiable request, SENA offers visitors the ability to have inaccuracies in the information that they have provided to us electronically via this site corrected. Visitors can have this information corrected by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

SENA uses industry-standard encryption technologies when transferring and receiving data exchanged from visitors to our Web site. If you feel that this site is not following its stated information policy, you may contact us by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

The guidelines provided at this site are applicable only to the North American Web Site.